Computer technicians are highly valued because computer malfunctions can hurt a company's bottom line. A combination of formal training and on-the-job experience is required for most careers in this field. A computer tech career requires a wide range of skills because the job has many duties, from troubleshooting system-wide computer problems to training individual users how to effectively use software programs.
Computer techs are needed in any business or industry that utilizes computers and information technology. Their work may range from running diagnostic programs to repairing hardware or software to writing manuals employed by users. Some computer techs work for third-party organizations that provide support services to small businesses on a contract basis. Computer techs are also employed by help-desk service firms who help individuals resolve computer issues over the phone or through live chats on the Internet.
Training for a Computer Tech Career
A bachelor's degree in computer science, computer engineering or information systems is often a prerequisite for a computer tech career, but many computer techs earn a two-year associate's degree and go on to gain valuable on-the-job training from their employer. In fact, most computer techs receive ongoing on-the-job training as companies seek to stay competitive in a rapidly changing technological world. Most computer techs maintain their industry knowledge through informal online support groups or through professional training programs.
Other skills that may help you in a computer tech career include:
Computer Tech Career Outlook
- Communication skills for resolving an issue
- Ability to work under sometimes-intense deadline pressure
- Strong writing skills for communicating via e-mail
The demand for computer techs is expected to grow faster than average over the next 10 years, according to the Bureau of Labor Statistics, and it should grow fastest in industries involved in data processing, healthcare and software publishing.
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